Power Platform

Copilot Studio

Generative AI – AI agents – Power Automate – Dataverse

Copilot Studio is where Power Platform meets generative AI. We design and build AI-driven conversational agents that handle high-volume internal requests, automate complex workflows, and integrate directly with your existing systems — all without replacing the tools your teams already rely on.

Our Copilot Studio engagements go beyond basic chatbots. We architect agents that use natural language understanding to interpret intent, trigger Power Automate flows, interact with Dataverse, call custom connectors, and execute authenticated actions mid-conversation. The result is end-to-end automation through a conversational interface — whether that’s triaging support tickets, processing approvals, surfacing data, or updating records in real time.

Copilot Studio leverages natural language understanding (NLU), generative AI, and orchestration capabilities to interpret user intent and route conversations through predefined topics, custom logic, or backend automations. Developers define core topics, entities, and business rules, while the copilot dynamically maps user inputs to the appropriate conversational path using Microsoft’s AI models.

From an operational standpoint, Copilot Studio enhances both internal and external service experiences. AI‑driven copilots can triage requests, gather structured data, trigger workflows, and surface relevant information — reducing manual load on support teams while maintaining consistent, high‑quality interactions.

The platform becomes significantly more powerful when integrated with the broader Power Platform ecosystem. Copilots can invoke Power Automate flows, interact with Dataverse, call custom connectors, and execute authenticated actions directly within the chat session. This enables end‑to‑end automation scenarios such as identity verification, return authorization, ticket creation, system updates, and real‑time notifications — all executed through conversational interfaces.

Power Automate

Cloud flows – RPA – Process mining

Manual, repetitive tasks slow your team down and introduce unnecessary risk. Power Automate lets you eliminate them — from simple approval workflows to sophisticated multi-step automations across your entire Microsoft stack. We design automations that are reliable, well-documented, and built to scale as your needs evolve.

• Cloud flows manage how triggers and actions interact with each other and can become sophisticated with Microsoft’s conditional branching capabilities.
• Business process flows help people work through business processes with automated guidance, which can reduce training needs and resources.
• Robotic process automation allows you to automate almost any action and is extremely helpful for companies with outdated and clunky systems. Power Automate uses APIs or records mouse clicks and commands to help streamline and automate tasks.
• Process mining can help you identify bottlenecks in your business processes so you can maximize your efficiency.

Power Automate brings the power of automations to your business without any complicated systems or third-party services. You can reduce human error, save your employees from repetitive tasks, and integrate other Power Platform solutions to maximize efficiency. Plus, automations can help you protect your data while benefiting from seamless automation.

Power Apps

Canvas apps – Model-driven apps – Dataverse

Off-the-shelf software rarely fits exactly how your team works. Power Apps lets you build custom internal applications — on desktop and mobile — without the cost or timeline of traditional development. We build Canvas Apps, Model-driven Apps, and data-connected solutions that your team will actually use. 

Power Apps are made of three essential components: Canvas Apps, Model-driven Apps, and Portal Apps. Together, these three building blocks create all the use cases you can use to build apps. The Canvas App gives you a blank canvas where you can design the look and UX of your app, then connect it to various data sources. The Model-driven App lets you take a data model and then build the application around it. It’s most useful for existing data models and creating relational databases. Finally, Portal Apps help you design web portals that help your employees and customers interact with your data. All of these Power Apps work together so you can build apps with complete functionality.

Businesses across industries rely on internal apps to get their work done. With Power Apps, you can build custom applications specifically for your needs to expedite all your processes. Plus, with Power Apps’ integrative power, you can design exactly what you need. 

As with Power BI, Power Apps have robust data capabilities. You can connect almost any data source to Power Apps, making their uses nearly limitless.

Power BI

Dashboards – Data modeling – 275+ connectors

Your data is only as useful as your ability to understand it. Power BI connects to over 275 data sources — including your existing Microsoft tools — and turns raw data into clear, actionable dashboards. We design Power BI solutions that give decision-makers the right information at the right time, without needing to dig through spreadsheets.

Power BI is an essential tool for data analytics and visualization. It allows you to bring data from disparate sources and gain insight from across your organization. It’s great for visualizing your data and compiling reports so you can make smart, data-driven decisions.

Power BI works with over 275 different data sources, plus custom API connections, so you can bring almost any data into the platform. Most importantly, you can bring multiple data sources into the platform and run reports across sources. This can help you get a total view of what’s happening in your organization with the powerful visualization tools.

For any company that wants to make intelligent business decisions, Power BI is a must. Its ability to unite data makes it an essential tool, plus its data visualizations are key to any data-driven company. With Power BI, you can work smarter and make all of your data work for you for intelligent, data-backed decision making. 

Power Pages

Web portals – Dataverse – Low-code

Need an external-facing web portal that connects to your Power Platform data? Power Pages makes it possible without a full custom build. We use Power Pages to create secure, branded portals for customers, partners, or employees — fully integrated with your existing Dataverse data, Power Automate flows, and business logic.

Power Pages is Microsoft’s newest addition to Power Platform. This is another low code solution that makes creating business websites easy. With Power Pages, you can expand on the capabilities of Power Apps and create sophisticated websites that are accessible from any browser or device. 

The tool is flexible and lets you create sites from templates or completely from scratch with the Design Studio so you can have as much or as little control over your sites as necessary. The most advantageous part of using Power Pages over another platform is that it integrates with the other Power Platform offerings. Power Pages makes it easy to collect and compile data, then visualize it either in the app itself or exported into Power BI. 

If you’re already using Power Platform and looking for a website, Power Pages lets you combine the strengths of all of Microsoft’s programs in a simple low code solution. Whether you need a simple out-of-the-box template site or a more sophisticated custom solution, Power Pages can help you get there while making the most of your data through Power Platform integrations.